Articles by Sona Pisova

Sona Pisova
Sona Pisova obtained a degree in AD/PR from Hawaii Pacific University, and iscurrently a writer at LiveAgent and Post Affiliate Pro. In her free time, she likes cooking and playing games.

4 Ways to Improve Customer Retention and Loyalty

What is customer retention? Customer retention refers to the ability of a business to retain a customer over a certain period of time. High retention rates mean that customers are willing to continue purchasing your product repeatedly, whereas low customer…