What is the average survey response rate? The short answer? 33%. The long answer is a bit more nuanced though. Since there is no agreed-upon minimum acceptable response rate, it will largely depend on how you go about creating, distributing, and collecting…
The use of AI in assessments is not new. For years, personality questionnaires have been scored and interpreted by expert-developed algorithms. However, this is just the start. In 2019, finding your top talent will depend on your HR expert's ability…
Traditionally, B2B marketing revolves around capturing the largest possible number of leads and pursuing them past the awareness phase. It’s a long and strenuous battle, where observing in frustration as seemingly hot leads lose interest is simply a…
As an expert in the information you’re presenting, you have to find a way to support your message in an entertaining way. Don’t treat your presentation as a data dump. Transform your content to be captivating. You may be tempted to cram as much information…
In today’s business world, understanding your customers is crucial. Collecting data can be challenging , but turning that data into useful information or representative statistics is a whole different game. Speaking about statistics, l et’s take a…
Company leaders always want to make sure that their employees work as a team to achieve complex goals quickly and efficiently. Teamwork, corporate relationships, job satisfaction, and other factors together create the organizational company culture. What…
What better way to understand what your customers think about your business than by creating an online (or even offline ) survey? Online surveys are a great way of obtaining relevant information by asking a set of questions. The data collected from online…
Modern consumers are presented with requests for feedback at just about every touchpoint - from their email inboxes to websites where they browse or shop, to the retail checkout lane - there’s no avoiding it. Customers are also increasingly leaving…
Customer feedback is always fruitful, whether you manage a large corporation or a small startup. You could be trying to get feedback on ways you can improve, or maybe you just want to know how their last interaction with you went. Either way, surveys…
Nobody could deny that customer engagement is of the utmost importance for any business. For decades, company owners and their customer-facing teams have struggled to find ways to keep their clientele engaged, excited, and switched on to what’s going…
Nothing can beat customer loyalty in business. Loyal customers will single-handedly spread the word out about you and your product and will get you high-quality conversions from among their friends and families. You basically won’t need to worry about…
Being happy, engaged and successful in your career. That’s what everybody wants. Yet, in this day and age it’s difficult to make people feel connected or excited about their jobs. Disengaged workers cost the U.S. $483 billion to $605 billion each…
Let’s say that you’re an owner of an online business and you want to get your customers’ opinion about the new menu on your website that you’ve just implemented. You know that happy customers are an essential component of any profitable company,…
