Customer Success Representative

Survey Anyplace is a fast-growing Belgian online software company. We develop and commercialize a unique application that is used to create engaging questionnaires. Our clients are companies around the globe, specialized in Consulting, Finance, HR, Legal, etc. The fact that our software allows users to create questionnaires with personalized advice reports makes our application unique in the world. That’s why we can already count several large international companies to our client list: Adobe, BNP Paribas, Capgemini, Deloitte, KBC, AstraZeneca, Edmond de Rothschild Bank, …

Our goal is to conquer the world in the next 5 years and become an indispensable partner in our field. ‘Customer is king’ is not just a figure of speech for Survey Anyplace, a strong relationship with our customer base is our commitment. That’s why we’re currently hiring a Customer Success Rep.

Are you the highly motivated Customer Success Representative we’re looking for?

Then you will be driving Onboarding, Adoption, and Upselling opportunities for our customer base, which is widely spread over 56 different countries. Your responsibilities:

  • Helping new customers to efficiently use our software (onboarding)
  • Maintaining regular contacts with our customers to make sure that they continue to get value from their initial investment (adoption)
  • Unveiling new sales opportunities with our customer base (upselling)

Do you share our passion for software? Is your personal DNA extremely customer-oriented and do you know how to make them feel special? Is your knowledge of English impeccable, as well-spoken as written? Do you hold good networking- and communication skills? Is the thrill of booking results what keeps you motivated? And can people define you as an enthusiastic team player?

Then don’t hesitate and send us your application via email (hvandessel@surveyanyplace.com).

Survey Anyplace is an exciting scale-up company conquering the world. In comparison to a corporate job, the set of responsibilities at Survey Anyplace is broader and the setting gives you the ability to work more closely with our management and other teams. This results in a greater job variety, a sense of freedom, and faster learning. Moreover, the impact of your activities on the results of the company will be very visible. Of course, we also offer a competitive salary package.