How do I downgrade from a paid license to a free one?
When signing in to your account, go to “Administration” and press on “Account”. Click on “cancel subscription” to downgrade to the free plan. Be aware that some functionalities won’t be available anymore. The data will be kept available on our servers but you will only be able to see a smaller part of the data according to the limits specified with the free license. As soon as you upgrade again, you will be able to access your previous data.