What is an offline survey?
An offline survey offers all the convenience of an online survey, even when your internet connection is unstable or even if there's no connection at all.
This article will tell you exactly how to make one with Survey Anyplace.
This functionality is available for iOS devices (Apple), for Android devices from version 4.0, for the Windows Phone (newest version) and for PC’s with Google Chrome or Internet Explorer (version 10 and higher) as the browser.
Make your offline survey work
Check the following items so the questionnaire will be able to go offline:
- Audio, video and images can be used in offline surveys and quizzes, but this use is limited. The files need to be under 5 MB altogether in order that the survey/quiz can be uploaded in the cache of the device. Keep in mind that the more files you upload, the more time
it'll take to upload the survey/quiz onto the device the first time.
- If you set a limit to the number of appearances of a prize, the Scratch Card can't be used in offline, if you delete this number, it will work in offline.
- Image upload won't work in offline
- Make sure your offline URL is Http instead of httpS
- Offline won't work in incognito mode
- Features for which you need to connect to a server won't work in offline: YouTube movies, Final Button with custom URL, Activation Code, Leaderboard, Unique Respondent, Save on Exit, View correct answer: get percentages, Google Analytics, Social Media features and Question Pool.
- The Mailchimp integration, email notification and email templates will get to work as soon as the responses are being uploaded.
Make sure to test your survey/quiz before the event!
The responses collected offline are synced automatically as soon as the survey/quiz is opened on the device with internet connection.
Follow this procedure to create and execute an offline survey. It is important that each step of this process is executed exactly as described:
1 How to create your offline survey
Login in order to follow the steps in the tool: https://app.surveyanyplace.com/login
Create a new quiz or survey by clicking on the orange + Create New Button.
Add your first question by clicking on the green Add First Question + button. It's important to know that the question type Image upload cannot be used in offline mode.
When your survey is ready, save it and go to Extra Options. Switch the No to Yes for the Offline feature.
2 Add the offline survey to your device
Enter the URL of your survey/quiz in your browser to open the survey or quiz. It's important to open the URL with the http prefix instead of the https prefix. Don't use Incognito mode to open the survey. Add the icon of the webpage of your survey/quiz to the home screen.
Click here to see how you add a survey/quiz to your home screen on Android or iOS.
If you work on a desktop or laptop, just open the browser and enter the URL. It's important to open the URL with the HTTP prefix instead of the HTTPS prefix.
3 Upload your offline quiz or survey
After having added the icon to the home screen, start the survey (by tapping on the newly created icon on the home screen) while the device is online. You do not have to complete the survey: just start it from the home screen, go through the first two question and quit immediately after. However, if you have added elements such as video, audio, a Scratch Card, a Slot Machine, ... you'll have to run through the entire survey/quiz in order that all the elements are uploaded.
For a desktop or a laptop, you run through the survey/quiz.
4 Turn off your internet connection
You can do this easily by turning on Airplane Mode. Open the survey/quiz by clicking on the icon you've added on your home screen.
It is possible that the first time you launch the app offline, the system will show the message ‘Turn Off Airplane Mode or Use Wi-Fi to Access Data’. Just answer ‘OK’ and continue.
Important remark 1: For offline use, it is advised to always launch the mobile app from the home screen button (i.e. not use it offline inside the browser)
Important remark 2: It is advised to turn on Airplane Mode to work completely offline. This is a better option than leaving the Wi-Fi/3G/4G on and taking the risk that the device has a poor-quality connection. In the latter cases, there is a potential risk for bad performance and/or loss of data collected in offline mode.
5 Let respondents take your offline questionnaire
Run the survey/quiz in exactly the same way as you would in online mode. It's best to upload the responses after collecting a certain number of responses, depending on the device, in order to keep your responses safe. If the cache of the device is full it won't store any responses anymore. (To give you an estimation: Tablets can easily store 500 responses.)
6 Upload your responses
If you have finished collecting responses and you are in a location with a (stable) network, turn off the airplane mode and connect the device to the internet. Close the survey (if not already done), and launch the survey again from the home screen icon. If your survey has multiple languages make sure to open a language in order to upload all responses.
The system will ask whether it should send the responses to the server and after confirming, it will automatically send the responses collected offline to the server and will show a message ‘x response records sent to server’. You should be able to see the responses under Results on your PC.
Important remark: If you change something to your offline enabled survey or quiz (e.g. you make a change to a question), it will take a few seconds for the change to be effective when (re)starting the survey on a device. You will see a message ‘Downloading offline resources’ for a number of seconds. This behavior is only for offline enabled surveys.
When to use an offline survey
Offline surveys work miracles when the internet connection is unstable or even non-existent.
We've had customers use this feature when conduction a survey at an event, or in restaurant and shops (you can put the survey in kiosk mode). It's a perfect fit when you want to street interviews or survey as well.