Overview different question types
We offer a large choice of question types to make your survey or quiz entertaining and interactive. Here’s a quick overview of these question types with some best practices in case you have a hard time deciding which one you want or need.
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Click on + Add First Question to insert a question type.
1 Text Choice
Text Choice is the most common chosen question type. You can ask almost everything with this type. It consist of a question and some preset answers out of which respondents can choose from.
Tip: Text Choice might be an easy choice, but don’t use it throughout your entire survey because your respondents might get bored with the same view. Switch between question types to keep the survey interesting. The respondent will have to push different buttons to answer the questions which will keep him attentive and enthusiastic, which will lower your drop rate.
You can make your Text Choice question multiple choice or a quiz question, you can set a minimum and maximum on the answers and so on. Learn how to use the Text Choice and its different options here.
2 Image Choice
Image Choice works the same way as a Text Choice question, only you have the advantage of adding images to the answers. This way you can clarify the options by adding an image or example. It also makes the survey or quiz more entertaining. You can add jpeg, png, or even gifs.
Learn how to use an Image Choice question here.
3 Open Ended Question
Open Ended is the second most used question. It’s used to get uninfluenced answers, respondents are not bound by preset answers.
Tip: Switch between Ratings and open ended questions to quantify the open responses and to get the best view on the feedback of your respondents.
Learn how to use Open Ended Question types here.
4 Star Rating
There are several options to offer a Rating to your respondents, one of them is the Star Rating. This is a playful way to obtain a score for a certain subject such as service, customer satisfaction, etc.
Enter a question and ask the participant to rate your product or service by clicking on a number of stars (from 3 to 10).
Learn how to use the Star Rating here.
5 Smiley Rating
Another rating you can insert is the Smiley Rating. The Smiley Rating is mostly used to get a feeling of what the respondent thinks or feels concerning a certain subject. E.g.: How did you like the training?, What do you think of our new design?, …
Enter a question and ask the participant to rate your product or service by clicking on one of the 5 smileys.
Learn how to use the Smiley Rating here.
6 Emoji Rating
The Emoji Rating is a variation on the Smiley rating and serves the exact same purpose. You can choose which suits your design best.
Enter a question and ask the participant to rate your product or service by clicking on one of the 5 emoji’s
Learn how to use the Emoji Rating here.
7 Text Only
Text Only is not used to ask questions, but to add a content box with extra information. Enter text and an image to announce a new chapter or to give extra information to a question or case.
8 Form Questions
A Form Question is used to collect data. The different form elements make it easy and clear for the respondent what he or she has to fill in.
These are the different Form Elements:
- Text Area: A large text box where the respondent can type a larger text. Mostly used for an address or opinion
- Text Single Line: A small text box where the respondent can only type a single line of text. Mostly used for a name, company name, job title,…
- Checkbox: A box with preset text that the respondent can choose to check or leave unchecked. Mostly used for newsletter subscriptions and agreements with term of use.
- Email: The respondent will have to fill in his or her email address. The address has a validation check on the ‘@‘ and the extension.
- Date: A calendar will appear when the respondent clicks on the box.
- Number: In this box the respondent will only be able to fill in numbers. Mostly used for phone numbers or age.
- Dropdown Menu: A list of preset items. These can be names, countries, … If you have a large list you can use a Typeahead.
Learn how to use a form question and the different Form Elements here.
Ranking is mostly used to ask for preferences (What movie did you like best) or knowledge (Order the presidents of the US). The answers you insert will appear in boxes that the respondent can drag and drop where he or she thinks or feels it belongs.
Learn how to use Ranking here.
Calculate your Net Promoter Score using a 0-10 scale: “How likely is it that you would recommend [brand] to a friend or colleague?”. In the reports you’ll find the results of the NPS question to be adjusted to indicate the detractors, passives and promoters.
Learn how to use the NPS Question here.
11 Image upload
Image Upload is used to receive images or photo’s from your respondents. You can ask your respondents how they use your product, wear your clothing,… The respondent can either upload a picture or take a picture on that moment.
Learn how to use Image Upload here.
12 Slider with numbers
With the Number Slider you can ask your respondent for a score or rating. The difference between a Number Slider and Star Rating is that the number of a number slider is unlimited, the Star Rating can only go to 10. You can also add labels to the slider, these can be numbers but also text labels such as “Not good at all” to “Very good”.
Learn how to use the Number Slider here.
13 Slider with text
If you want to know a degree of opinion instead of a score you can use the Text Slider. The answers you add will appear on the slider from left to right. Add degrees of statements such as “Not good at all” to “very good” or “I’m not interested” to “I’ll buy it immediately”.
Learn how to use the Text Slider here.
14 Scratch Card
The Scratch Card is used to give away incentives or to make your survey/quiz more entertaining. You can add it as a break in the survey, because it’s just fun to try it, or put real incentives behind the upper layer. By adding incentives you will increase the participation rate. You can add as many incentives or options you like. Attach a percentage to each option, this percentage will determine how much chance someone has of getting that option.
Learn how to add a Scratch Card here.
15 Slot Machine
Another way to keep the attention of your respondents is by adding a Slot Machine. An incentive can be promised when a respondent wins. This will improve the participation rate and lower the drop rate. Set the probability of winning and determine how many times someone can play the Slot Machine.
Learn how to use a Slot Machine here.
The Typeahead is used for lists of possible answers such as countries or departments. This list is made in Excel or CSV and uploaded into the question. The respondent can scroll down the list or start typing to see the results that corresponds with the typed letters.
Learn how to add a Typeahead here.
17 Continuous Sum
This question type lets the respondent give a score to options/answers which add up to a total you defined. This will allow the respondent to add a certain weight to each answer possibility.