Overview different question types
We offer a large choice of question types
to make your survey or quiz entertaining and interactive
. Here's a quick overview
of these question types with some best practices in case you have a hard time deciding which one you want or need.Log in
to try out these question types yourself while we go through them.Click on + Add First Question
to insert a question type.
1 Text Choice
Text Choice is the most common
chosen question type. You can ask almost everything with this type. It consist
of a question
and some preset answers
out of which respondents can choose from.Tip: Text Choice might be an easy choice, but don't use it throughout your entire survey because your respondents might get bored with the same view. Switch between question types to keep the survey interesting. The respondent will have to push different buttons to answer the questions which will keep him attentive and enthusiastic, which will lower your drop rate.
You can make your Text Choice question multiple choice
or a quiz question,
you can set a minimum
on the answers and so on. Learn how to use the Text Choice
and its different options.
2 Image Choice
Image Choice works the same way as a Text Choice question, only you have the advantage of adding images
to the answers.
This way you can clarify
by adding an image or example.
It also makes the survey or quiz more entertaining.
You can add jpeg, png,
or even gifs. Learn how to use an Image Choice question
3 Open Ended Question
Open Ended is the second most used question. It's used to get uninfluenced answers,
respondents are not bound
by preset answers.Tip: Switch between Ratings and open-ended questions to quantify the open responses and to get the best view on the feedback of your respondents. Learn how to use Open Ended Question types
4 Star Rating
There are several options to offer a Rating
to your respondents, one of them is the Star Rating. This is a playful
way to obtain a score
for a certain subject such as service, customer satisfaction,
Enter a question and ask the participant to rate your product or service by clicking on a number of stars (from 3 to 10
).Learn how to use the Star Rating
5 Smiley Rating
Another rating you can insert is the Smiley Rating. The Smiley Rating is mostly used to get a feeling
of what the respondent thinks
concerning a certain subject. E.g.: How did you like the training?, What do you think of our new design?, ...
Enter a question and ask the participant to rate your product or service by clicking on one of the 5 smileys.Learn how to use the Smiley Rating
6 Emoji Rating
Rating is a variation
on the Smiley
rating and serves the exact same purpose.
You can choose which suits
your design best.
Enter a question and ask the participant to rate your product or service by clicking on one of the 5 emoji’sLearn how to use the Emoji Rating
7 Text Only
Text Only is not
used to ask questions,
but to add
a content box
with extra information. Enter text and an image
a new chapter
or to give extra information
to a question or case.
8 Form Questions
A Form Question is used to collect data.
The different form elements
make it easy and clear
for the respondent what he or she has to fill in.Tip: If you want to be able to filter on these results afterward you are better off using Custom Fields.
These are the different Form Elements
Learn how to use a form question and the different Form Elements
- Text Area: A large text box where the respondent can type a larger text. Mostly used for an address or opinion
- Text Single Line: A small text box where the respondent can only type a single line of text. Mostly used for a name, company name, job title, ...
- Email: The respondent will have to fill in his or her email address. The address has a validation check on the '@' and the extension.
- Date: A calendar will appear when the respondent clicks on the box.
- Number: In this box the respondent will only be able to fill in numbers. Mostly used for phone numbers or age.
- Dropdown Menu: A list of preset items. These can be names, countries, ... If you have a large list you can use a Typeahead.
Ranking is mostly used to ask for preferences
(What movie did you like best) or knowledge
(Order the presidents of the US). The answers you insert will appear in boxes that the respondent can drag and drop
where he or she thinks or feels it belongs.Learn how to use Ranking
your Net Promoter Score
using a 0-10 scale
: “How likely is it that you would recommend [brand] to a friend or colleague?”. In the reports
you'll find the results
of the NPS question to be adjusted to indicate
the detractors, passives and promoters
.Learn how to use the NPS Question
11 Image upload
Image Upload is used to receive images or photo's from your respondents
. You can ask your respondents how
wear your clothing, ... The respondent can either upload
on that moment.Learn how to use Image Upload
12 Slider with numbers
With the Number Slider, you can ask your respondent for a score
The difference between a Number Slider and Star Rating is that the number of a number
slider is unlimited,
the Star Rating can only go to 10. You can also add labels
to the slider, these can be numbers
but also text labels
such as "Not good at all" to "Very good". Learn how to use the Number Slider.
13 Slider with text
If you want to know a degree
instead of a score you can use the Text Slider. The answers you add will appear on the slider from left to right. Add degrees
such as "Not good at all" to "very good" or "I'm not interested" to "I'll buy it immediately".Learn how to use the Text Slider
14 Scratch Card
The Scratch Card is used to give away incentives
or to make your survey/quiz more entertaining.
You can add it as a break
in the survey because it's just fun
to try it or put real incentives behind the upper layer. By adding incentives you will increase the participation rate.
You can add as many incentives
or options you like.
Attach a percentage
to each option, this percentage will determine how much chance
someone has of getting
that option.Learn how to add a Scratch Card
15 Slot Machine
Another way to keep
of your respondents
is by adding
a Slot Machine.
An incentive can be promised
when a respondent wins. This will improve
the participation rate
the drop rate.
Set the probability
how many times
someone can play
the Slot Machine.Learn how to use a Slot Machine
The Typeahead is used for lists
of possible answers
such as countries or departments. This list is made in Excel or CSV and uploaded
into the question. The respondent can scroll down
the list or start typing
to see the results that correspond with the typed letters.Learn how to add a Typeahead
17 Continuous Sum
This question type lets the respondent give a score
which add up to a total
you defined. This will allow the respondent to add a certain weight to each answer possibility.