Hotel Survey Template

Hotels can be hard to manage, and will, like any business have some weaker and stronger points. This hotel satisfaction survey template will provide you with a solid foundation if you are having trouble getting started. This will help you:

  • Identify employee problems
  • Help managers determine where to invest extra recources
  • Gain actionable insights on guests’ needs and wishes

Incident report template

Hotel Survey Template

Hotels can be hard to manage, and will like any business have some weaker and stronger points. This hotel satisfaction survey template will provide you with a solid foundation if you are having trouble getting started. This will help you:

  • Identify employee problems
  • Help managers determine where to invest extra recources
  • Gain actionable insights on guests’ needs and wishes

Sign up now to customize the Hotel Survey Template
To customize this template after signing up, choose ‘Hotel Survey’ as example when creating a new survey.
To customize this template after signing up, choose ‘Hotel Survey’ as example when creating a new survey.

3 tips on implementing a good hotel survey:

  • Clearly determine what you want to achieve with your survey. Aside from the usual goals like identifying operational problems or learning about customer satisfaction, you might want to ask questions like why customers chose your hotel or how they first heard about you. Knowing what you want will help you strategically shape your questions best fit to achieve your goal.
  • Use concise, simple language. Avoid unfamiliar words as much as possible, after all, you are a hotel and many travellers are not native english speakers.
  • Offer an incentive. Giving your guests an incentive to complete your survey can increase response rates by up to three times. Something like a free dessert in your hotel restaurant or a discount on their next stay can be quite effective. You are then providing them value on top of the commitment they already made.

Why use Survey Anyplace as Hotel Survey tool?

Quick & Easy
Fast data capture on tablets and smartphones, thanks to mobile-optimized templates
Refined Reporting
For the love of data! Take your reporting to the next level with all possible Data Filters you could ever need, Share Reports publicly or privately, set up Real-time Presentations and effortlessly export to csv or pdf.
Automatic Alerts
Immediate awareness of latest completed surveys through automated Email sending
Delightful Design Features

Your hotel shining in all its glory. Add an impressive background image and experiment with all sorts of different fonts, lay outs and designs, you are limited only by your imagination!

Hotel Survey Sample

To use this sample hotel survey, sign up for Survey Anyplace , and choose ‘Hotel Survey’ as template when creating a new survey.

Hotel Survey Format

As can be seen in the above sample, a hotel survey should at least include the following information:

  • An introduction stating the purpose of the survey
  • The option to give a written answer or remark
  • Both ranking and open ended questions

It is important that the data can be recorded efficiently and that it is easy to analyse: Mobile devices such as a tablet or smartphone are ideally suited for this. Our tool is equipped with a mobile optimized interface which will ensure user a user friendly experience. This can also be done by paper forms but that carries the disadvantage that the data still needs to be uploaded to a computer and this is a tedious, error prone task.

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Improve your guests' experience and optimize your hotel to achieve the highest of standards.