Retail Survey Template

Wouldn’t it be great to know what your customers thought of their experience at your store? Well with a customer feedback survey you can! Surely you’ve seen or even completed one before, right? Use this customer feedback template to:

  • Improve products and services
  • Measure customer satisfaction
  • Improve customer experience

retail survey template

Retail Survey Template

Wouldn’t it be great to know what your customers thought of their experience at your store? Well with a customer feedback survey you can! Surely you’ve seen or even completed one before, right? Use this customer feedback template to:

  • Improve products and services
  • Measure customer satisfaction
  • Improve customer experience

retail survey template
Sign up now to customize the Retail Survey Template
To customize this template after signing up, choose ‘Retail Survey’ as example when creating a new survey.
To customize this template after signing up, choose ‘Retail Survey’ as example when creating a new survey.

The Importance of retail surveys

Customer feedback surveys in the retail sector are most prevalent when companies introduce new products, beforehand but especially after the launch is when companies are most curious to customers’ opinions and experiences. This helps companies determine where their products fall short or excell at compared to alternatives in the market and adjust their strategy and products accordingly.

Customer feedback are especially useful when surveying lost customers to determine why they chose to take their business elsewhere and what the company can do to win them back.

Why use Survey Anyplace as a Retail Survey Tool?

Engaging incentives
Make use of engaging incentive widgets such as our scratch card or slot machine!
Easy to use
Fast feedback collection on mobile devices, thanks to mobile-optimized templates and software
Diverse question types
Tweak your survey with various question types like skip logic, image choice, smiley rating and more!
Automated Alerts
Immediately get notified when you’ve received new responses

Retail Survey Sample

To use this sample Retail Survey Template, sign up for Survey Anyplace , and choose ‘Retail Survey’ as template when creating a new survey.

Retail Survey Format

As can be seen in the above sample, the retail customer feedback survey is advised to contain the following elements:

  • Introduction
  • Name (optional)
  • Well structured questions
  • Incentive
  • Email address collection

It is important that customers are not bothered too much when completing the survey, which will inevitably lead to low response rates and less reliable and usable results. Using mobile-opimized, smartphone and tablet friendly retail surveys gives people the possibility to fill in the survey at any time or place which is most convenient!

Gain important market and customer insights with your very own customer feedback survey!