Digital Marketing

Articles about Digital Marketing

How to Implement Quizzes in Your Marketing Strategy

How to Implement Quizzes in Your Marketing Strategy Are you thinking of adding quizzes in your marketing strategy, but don't know if they are worth it? Quizzes have always been very popular in print media and on the web because the average consumer enjoys…

How to unbore the common survey in 6 steps

It’s summer time, the weather is fine and we’d rather be screaming our hearts out in a brand new, mega scary roller coaster than sitting in front of our computer screens. The thrill of the fall, the butterflies, the genuine fear of losing one shoe…

6 ways to make your surveys more conversational

Do you want to watch your response rate grow? Start talking! People don’t like taking long & difficult surveys. But they do like sharing their opinions during an interesting conversation. So let's start engaging them and make our surveys more conversational.…

Driving Online Customer Success

Real-time Feedback & Two-way Communication Drives Customer Technology Usage and the Bottom Line.
When was the last time you used your generic spreadsheet program to its maximum capabilities? Do you even know all it can do for you? Many of your clients have the same issues with the software you’re providing…

How follow-up customer surveys fall short

What would your impression of a restaurant be if the maître d’hôtel called you two days after you dined to ask how your meal was?
Is your response to an emailed survey about your experience four days earlier going to be as detailed as it would have been if you’d provided your feedback during the interaction?
People get busy, they forget details, and they might not think to look for your survey in their email’s Junk folder.