The right moment to plan a training evaluation
Should you finish your training session with an evaluation? Or is it best to let the course sink in for a bit before you send out your survey or interactive quiz?
According to Art Kohn, you’ll have to be fast!
Did you know that after 24 hours an average of 70% of freshly gained information is forgotten?
The easiest approach is usually to send all attendees a personal email message that invites them to fill out a survey or assessment right after the course. Our recommendation here is to have participants take your training evaluation within 24 hours of the course. It ensures the information is still on their mind and will provide you with more accurate, in-the-moment feedback.
What you should do with results after testing
And then the hard work begins!
Measuring the results of your training efforts can be very time-consuming. Especially in trying to identify the outcomes, benefits or final results that can be linked to the training.
The short-term value of analysis is that you can improve your future training sessions based on the feedback. Offer your respondents enough opportunities to voice their opinions in an open way.
And for the long-term, it’s important to keep in mind the goals you wished to reach with your training and see how you can link back to it in your training evaluation survey or assessment. Goals you could consider (depending on your training objectives) can vary from increased employee retention to an increase in productivity, higher morale, increased sales, increased customer satisfaction, …